Refund Policy
Last updated: April 3, 2026
Refund Eligibility
Gamitisa Pro Subscriptions: You may request a refund within 7 days of the initial purchase date. To be eligible:
- Refund request must be submitted within 7 days of purchase
- You must not have used more than 50% of your subscription credits
- You must not have violated our Terms of Service
- This is your first refund request
Important Notice
Refunds are only available for Pro subscriptions. Purchased AI credits are non-refundable as they never expire.
Non-Refundable Items
- Purchased AI credits
- Free or promotional credits
- Subscription renewals
- Refunds requested after 7 days
How to Request a Refund
- Contact Support: Email us at [email protected]
- Verification: Our team will verify your purchase and eligibility within 2-3 business days
- Approval: If approved, refund will be processed within 5-10 business days